Workplace Conflict Resolution FAQs
Workplace conflict can be a huge issue if it's not handled effectively. If it's not handled effectively, it could result in good employees quitting, negative workplace morale, and a bad reputation of your company. Kmet Consulting is here to answer a few frequently asked questions in regard to workplace conflict resolution. If you need assistance with this vital task, call our HR consulting firm at 877-783-5638. For more information, visit our website at www.KmetConsulting.com.
Q: If a workplace involves multiple people, how should it be handled?
A: Transparency is best. Call a meeting for everyone involved and hear everyone out, one at a time. Give everyone the chance to express themselves professionally and let their problems be heard. "Putting it all out on the table" can give you the chance as a leader to show your team you care and that means a lot. Once everyone has been heard, take the time to come up with a solution and present it.
Q: One of the most common causes of conflict in my workplace is miscommunication, what can we do to prevent this from happening?
A: Hold weekly meetings (if applicable), stay in touch with your employees. It can be very easy to get caught up in the busyness of work but don't forget about the most important task as a leader, clearly communicating with your team and giving them the chance to run any issues they may be having with you. Try an open door policy. If you are concerned about not having enough time to get your work done, then make it an open door policy for part of the day, for example, every morning from 8-10 a.m.
Q: As a leader, how can I "actively listen" in such an intense situation?
A: There is a difference between just hearing someone and actively listening. When an employee comes to you with an issue, try this:
"Conflict cannot survive without your participation." - Wayne Dyer
Conflict in the workplace is part of being human, it happens. The trick is knowing how to deal with it when it does. We understand it can be uncomfortable and you may not know what to do in this sort of situation as a manager. We offer customized HR solutions that fit your specific needs and we aim to work with you as one team to accomplish your goals. If you need assistance or just have questions, please call us at 877-783-5638.
Workplace Conflict Resolution FAQs
Q: If a workplace involves multiple people, how should it be handled?
A: Transparency is best. Call a meeting for everyone involved and hear everyone out, one at a time. Give everyone the chance to express themselves professionally and let their problems be heard. "Putting it all out on the table" can give you the chance as a leader to show your team you care and that means a lot. Once everyone has been heard, take the time to come up with a solution and present it.
Q: One of the most common causes of conflict in my workplace is miscommunication, what can we do to prevent this from happening?
A: Hold weekly meetings (if applicable), stay in touch with your employees. It can be very easy to get caught up in the busyness of work but don't forget about the most important task as a leader, clearly communicating with your team and giving them the chance to run any issues they may be having with you. Try an open door policy. If you are concerned about not having enough time to get your work done, then make it an open door policy for part of the day, for example, every morning from 8-10 a.m.
Q: As a leader, how can I "actively listen" in such an intense situation?
A: There is a difference between just hearing someone and actively listening. When an employee comes to you with an issue, try this:
- Put yourself in their shoes and try to understand where they are coming from.
- Ask questions if you don't understand what they are saying.
- Be attentive to their facial expressions and show you care.
- Be understanding and show them you care as their manager.
- Don't be afraid to ask them how they think this should be handled. This could be a growth opportunity for the employee.
Food For Thought
"Conflict cannot survive without your participation." - Wayne Dyer
Resolve Your Workplace Conflict with Kmet Consulting
Conflict in the workplace is part of being human, it happens. The trick is knowing how to deal with it when it does. We understand it can be uncomfortable and you may not know what to do in this sort of situation as a manager. We offer customized HR solutions that fit your specific needs and we aim to work with you as one team to accomplish your goals. If you need assistance or just have questions, please call us at 877-783-5638.
877-783-5638
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