The Dos & Don'ts of Good Management

If someone leaves a company, often the reasoning is, “they had poor management.” But what does this mean? How do you know the status of your company’s management? Kmet Consulting is “Your One Stop HR Shop,” and we don’t want your company to suffer because of miscommunication, inconsistency, or lack of connection. Our HR consulting firm is ready to help you improve your management style with this list of dos and don’ts.

DO: Communicate

You’ve heard the saying, “communication is key,” because it is! It’s better to over-communicate within your company to ensure that everyone is always on the same page. Keeping everyone as informed as possible will prevent miscommunication and leave little room for assumptions. If you are not completely sure that someone is aware of something, be it big or small, it’s best not to assume and just fill them in. If a piece of information can’t be communicated to your team for confidential or other reasons, be professional about this. There is a difference between confidentiality and secrecy, and between communication and gossip.

DON’T: Hold Silent Expectations

Delegation is an incredibly important part of a manager’s role, but it must be done effectively. If you don’t communicate with your team, you will end up with confused employees and dissatisfied clients. Expectations are good, so long as they are realistic and relayed to your team in full. A good rule of thumb is to not ask for more than you give.

DO: Be Consistent

As a leader in your company, you are a role model. It’s important to lead by example when it comes to consistency. If you expect your employees to arrive on time, be sure that you are living up to your own expectations. It’s important to not only show consistency with your clients but also with your team. It will better your company as a whole and help streamline productivity.

DON’T: Say Yes to Everything

Everyone needs to know when to say no. We all have limits, and good management takes knowing your limits. Yes, it’s important to be involved, but it’s also important to take care of yourself to ensure that you can perform at your best. It’s better to have said no in the first place rather than to have to go back on your word and leave someone hanging. As managers, we have a lot on our plates. It’s important to know how to prioritize and take care of the important things before saying yes to even more.

DO: Connect with Your Team

A real, valued connection with your employees is vital to produce a thriving company. There needs to be an element of trust between everyone, especially between you and your team. Your employees should feel comfortable coming to you if they need something, or even just need to talk. If you trust each other, your clients will be more likely to trust you. In most industries, collaboration is incredibly significant between employees, but if the management can collaborate and put ideas out there too, well, more heads are better than a few.

DON’T: Make Your Employees Choose

A distant management team might have a hard time understanding that your employees are people too. It’s important to be understanding without getting taken advantage of. When it comes to HR policies such a sick leave or a deceased relative, it’s important to be flexible and humane with your decisions about allowing time off. These decisions come easier when that connection between you and your team has already been established.

These dos and don’ts of good management will help kickstart a better work environment. Our job is to understand your business, so if you are having trouble navigating other, more in-depth management issues, call our HR consulting firm. These dos and don’ts are broad tips, but Kmet Consulting also offers personalized solutions that are specific to our clients, not a one size fits all formula. Customized services with a shared passion for people – that is our promise!

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